Again, we take the use of any information from our clients very seriously.
Our site's e-mail form requires users to give us limited contact
information (like their e-mail address). The more information you may choose to submit,
the better we can serve you. Ultimately, you choose what you want us to know.
We use customer contact information from the e-mail forms to send the client information
and updates as the customer requests. If the customer requests, the customer's contact
information is also used for future contact. Users may opt-out of receiving future mailings;
see the delete/deactivate section below.
Our site uses an online order form for customers to directly communicate with URLMerchant.
While, in the course of contact, we collect visitor's contact information (like their email address)
and financial information (like their account or credit card numbers), that information is
not automatically added to our database for future mailings; our customers can make that choice!
(Note that unlike many sites, we have that choice automatically set to "NO"- again, the customer
must make an active choice for us to archive their information.)
Contact information from the order form is used to send orders to our customers.
Financial information that is collected is used to bill the client for products is held
in a password-protected, secure environment offline.
Any information we collect is kept off-line, in a password-protected database.
Only employees of URLMerchant have access to this database.
We have never, nor will we ever sell or share this database to anyone for any purpose.
If you ever request us to remove you from this database, you are removed immediately and completely,
and no information is kept. If we make any hard-copy print outs of addresses or other information,
we shred the papers when we are done.
We do not e-mail visitors unless they have first submitted an e-mail asking us a question.
Those people are not added to any e-mail list unless they ask to be.
We do not "harvest" e-mail addresses for mailings, either from visits to our sites, or from the web at large.
You have to specifically ask to be added to our mailing list!
We do take our clients privacy very seriously, and we do all we can to protect that privacy.
If you have any other questions about how we handle the information you give us,
just drop us a line!